Cleanliness verified before every stay

Book with proof, not promises

Owners submit photo evidence before check-in. You review and accept — or request TrustStay review if something does not match. Your payment stays protected during the review flow.

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Get TrustStay on your phone

Install the web app now, or use App Store / Google Play links once the native app is published.

Founding TrustStay Program

Early hosts and guests help build the verified-stay community — with founding badges, priority support, and launch rewards planned.

Photo verification before check-in
Payment held in escrow
Refund review if evidence supports it
Verified cleanliness ratings

AI customer service for stay issues

Get fast guidance for location problems, room issues, cleanliness concerns, photo evidence, refund steps, and booking questions.

Ask AI support

Featured verified stays

8 places

Still deciding where to stay?

Tell TrustStay which city or area you’re watching. We’ll email you when new verified accommodations appear.

We only send these alerts if you opt in. You can turn marketing emails off from Account details anytime.

Public trust stats

TrustStay is built in public, with proof.

Early numbers help guests and hosts see how the marketplace is growing: verified listings, cleanliness quality, support activity, and founding-member availability.

Join founding members

8

Verified stays live

Approved and ready for guests

99/100

Average cleanliness

Across approved listings

198

Founding hosts left

Of the first 200 host spots

995

Founding guests left

Of the first 1,000 guest spots

Trust stats are directional launch metrics. Demo bookings may be included while TrustStay remains in testing mode. Final public reporting can be refined before full launch.

The TrustStay difference

A new standard that protects guests and rewards careful owners.

🔍

Browse & book

Find verified listings. Your payment goes into secure escrow.

📸

Owner submits photos

Before check-in, the owner photographs every room.

👁️

Review before you stay

See timestamped photos. 2 hours on arrival to reject.

Accept or request review

Confirm the stay and check in, or request refund review with evidence.

Learn more about how it works →

Built to make guests feel safe

Clear steps, clear evidence, and support when something does not look right.

Booking checklist

Guests know what to check before they reserve.

Arrival proof

3–5 photos help compare both sides fairly.

Support shortcut

Problems can be reported directly from bookings.

Admin moderation

Bad actors can be reviewed, suspended, or banned.

TrustStay Rewards

Loyal guests save automatically after completed stays. Cancelled and refunded bookings do not count, so rewards stay fair.

View my rewards

Silver Guest

3 completed bookings

10% off

Applied to the TrustStay fee.

Gold Guest

6 completed bookings

15% off

Applied to the TrustStay fee.

Platinum Guest

10 completed bookings

20% off

Applied to the TrustStay fee.