Book with proof, not promises
Owners submit photo evidence before check-in. You review and accept — or get a full refund. Your payment stays in escrow until you're satisfied.
Get TrustStay on your phone
Install the web app now, or use App Store / Google Play links once the native app is published.
AI customer service for stay issues
Get fast guidance for location problems, room issues, cleanliness concerns, photo evidence, refund steps, and booking questions.
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The TrustStay difference
A new standard that protects guests and rewards careful owners.
Browse & book
Find verified listings. Your payment goes into secure escrow.
Owner submits photos
Before check-in, the owner photographs every room.
Review before you stay
See timestamped photos. 2 hours on arrival to reject.
Accept or get refunded
Confirm clean place and check in, or get a full refund.